Water Experts Guarantee Policy

We at Water Experts are committed to providing you with high-quality water filtration solutions. To demonstrate our confidence in our products and your satisfaction, we offer a 30-Day Full Guarantee on all our products.

What is covered:

• This guarantee applies to all products purchased from Water Experts.
• The 30-day period starts from the date of purchase as shown on your receipt.

What we guarantee:

• We guarantee that our products are free from manufacturing defects in materials and workmanship for a period of 30 days.
• If, within the 30-day period, you are not satisfied with your product for any reason, you can return it for a full refund of the original purchase price.

AquaShield Guarantee:

• If you don’t think the AquaShield is the best tasting water you have had out of a tap – then we will give your money back.
• Just send the purifier back and we will refund you – no questions asked.
• 100% Money Back Guarantee!

What is not covered:

• This guarantee does not cover damage caused by misuse, neglect, normal wear and tear, improper installation, or unauthorized modifications.
• This guarantee is limited to the original purchaser and is not transferable.

How to make a claim:

To claim your guarantee, please contact us within the 30-day period by:

• Phone: 0715312901
• Email: martin@waterexperts.co.za

Please have your proof of purchase (receipt) ready when you contact us. We will then provide you with further instructions on how to return your product.

Additional Information:

• This guarantee is offered in addition to your statutory rights and does not affect them.
• We reserve the right to modify this guarantee policy at any time without prior notice.

We hope this guarantee policy provides you with peace of mind when purchasing from Water Experts. If you have any questions, please do not hesitate to contact us.